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Employee Assistance Program (EAP)

What is EAP?

Creighton is proud to offer an Employee Assistance Program (EAP) for faculty, staff and their household members.  The EAP is a no cost, confidential service administered by Magellan Healthcare, Inc. Whether you are just beginning your career, you have been working for several years, or you are nearing retirement, we recognize that you have changing needs at work and at home, and you could benefit from a comprehensive program designed to assist you with a variety of services including:

  • Child and elder care services
  • Financial consultation services
  • Legal consultation services
  • Convenience Services
  • Parenting
  • Relationship issues
  • Work issues
  • Counseling
  • Identity theft resolution
  • Lifestyle coaching
  • Self care
  • Digital app 

EAP provides professional counseling, information, and referral services to faculty, staff and their families. The program offers confidential consultation on a wide variety of personal, family and/or work-related problems that may contribute to high levels of stress and interfere with health and work performance.

Two Ways to Use EAP

All employees, dependents and household members are eligible to participate in the Employee Assistance Program. 

  1. Access their website at https://member.magellanhealthcare.com/. Here you'll find tips on everything from parenting to weight loss and depression. These services are free to you, as an employee, and are available 24 hours a day, 7 days a week. 
  2. Call EAP at 800.424.4831. As an employee, you are eligible to receive up to 8 consultations per issue, per year. If the issue requires more than 8 consultations, EAP will refer you to the health plan and/or community for further assistance. If a referral is made to a private counselor or community agency, the individual is responsible through health insurance or personal resources for payment to the counselor or agency for all services rendered. Your dependents (spouses and children who qualify as a dependent status) may also use this benefit.

Coupon Savings are also available through EAP in your area.

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Magellan newsletter

December-EAP

Magellan publishes a monthly newsletter called Momentum, highlighting their current campaigns, themes, and upcoming webinars and events. View the most recent issue of Magellan's Momentum Newsletter: 

work-life services for employees

Work-Life is available 24/7 to provide support and tools to help make your resolutions a reality. Access Work-Life for information on:

  • Local nutrition, wellness and fitness resources
  • Financial resources and professionals
  • Skill and career advancement tools
  • Information on travel planning
  • Home improvement professionals

Getting help online is easy! From webinars, live talks and audio to articles and downloadable guides, Work-Life provides insights and information to help you start your year strong. Call your program or go online to get started!